Privacy and Cookie Policy

1.1 https://homylink.co.uk/ is a website and mobile app owned and operated by HomyLink (all of which are our "platforms") ("we", "our", "we") . We are committed to protecting and respecting your privacy in accordance with applicable data protection regulations (“Data Protection Regulations”). This Privacy Policy ("Privacy Policy") sets out how we collect, use and share information that identifies you or is relevant to you ("Personal Data"). 

1.2 As far as data protection regulations are concerned, we are the data controllers we collect and process your personal data. If you have any questions about this Privacy Policy, please contact us using the contact details provided in section 13 below. In addition, you can contact our Data Privacy Manager at info@homylink.co.uk. 

1.3 You should also know that we use cookies to store and access information while providing access to our platform. You can find out more about our use of cookies in our Cookie Policy.   

2.1 We collect personal data when you voluntarily submit information to us or through our platform. This may include signing up for the platform, creating an account on our platform, setting up profiles on the service, interacting with other users, visiting one of our showrooms, and providing them when using a tablet or similar device in one of our showrooms Information, fill out forms, provide feedback or comments on our products or platforms, participate in competitions through our platform, communicate with us, purchase products from the platform, subscribe to our email list or respond to surveys or promotions. 

2.2 The categories of personal data we collect include: 

(a) Contact: For example, your name, email address, phone number, and address associated with your account. 

(b) Personal information: such as your contact details (described above) and other information that you share when you create your profile on the service. 

(c) Comments and comments: For example, comments and comments you share on the service at https://homylink.co.uk/, when you provide feedback or comments on our products or platforms, or you reply to us When investigating, contesting and promoting. 

(d) Messages to us or users: You use the https://homylink.co.uk/ service to send us messages, such as emails and written letters, and messages to other users. 

(e) Payment and Transaction Information: A record of the products and services you purchased from us and the payment methods and credit/debit card details you use for the transaction. 

(g) Your preferences: the choices you make, such as notifications and message preferences, or choices about how the platform is displayed. 

(h) Information about the product you are viewing: We collect information about the products you have viewed on the platform or in our showroom, or the information in the wish list that you have added to the shopping basket or tablet on the platform. A similar device in a showroom. 

(i) Information about how you use and connect to the online service: 

(i) We automatically collect information about how you use the platform, such as the pages and links you visit, the time you visit the platform, and the time you visit the platform, the platform you go from when the platform enters or leaves the platform, and when you use the platform. The choices and choices made. 

(ii) We also automatically collect information about the computer or other electronic device you use to connect to the platform, such as details about the device type (which may include a unique device identification number), its operating system, browser, and connection to the platform. s application. Platform through device, your internet service provider or mobile network, your IP address and the phone number of your device (if any). 

(iii) Typically, the information we collect about how you use or connect to the platform is associated with your device. 

(j) Information about your location: We do not collect information about your exact location other than the information you choose to provide to us. Your device's IP address may help us determine the approximate location, but it won't be more accurate than the city, state, or country in which you use the device. 

(k) Information about where to buy: We will display a catalog image of any purchases made through our platform on a searchable map as a way to show the approximate location of the shipping address provided by the customer at the time of purchase. We do not disclose any personal data on our maps, we only display the catalog images we purchased by referring to the postal code of the shipping address. 

(l) Information provided by other users: Sometimes, other visitors to our platform provide your personal data. For example, other visitors may provide us with your personal data when inviting you to use the platform or through the services at https://homylink.co.uk/. 

(m) Information provided by fraud prevention organizations: Where permitted by law, we may provide information to us through credit certificates, fraud and crime prevention organizations if fraudulent activities related to your account are suspected. 

2.3 We also collect your personal data indirectly, such as the page information you view on the platform or devices connected to the platform, or the product showroom that you add to your wish list using a tablet or similar device. 

2.4 We may also collect personal data about you from Facebook through its Connect function: the information received includes login details and profile information such as your login token, username and photo, and the services you and the service allow from Additional information.

3.1 We also use your personal data for the purposes specifically described below: 

(a) Contact Information: We will use your contact information so that we can contact you directly by phone, text message or email, especially regarding enquiries, questions, problems we have detected or concerns of you or other users. We may also use your contact information to send you information about similar products and services that we think may be of interest to you (such communications will be based on your marketing preferences, as detailed in Section 5 below). 

(b) Personal Information: We use your personal information to provide you with https://homylink.co.uk/ and to ensure that you are able to do so with our service features and your preferences. Users interact and you can use my settings to set preferences on your profile page. 

(c) Comments and suggestions: We will use your comments and comments to identify similar products and services that may be of interest to you and provide you with https://homylink.co.uk/ services and ensure that you are able to Interacting with our users when allowed Depending on the features of the service and your preferences, you can set it up using the My Preferences feature on your profile page. 

(d) Payment and Transaction Information: We will use the payment and transaction information you provide to process payments for any products or services you purchase from us. We may also use the history of your dealings with us to identify similar products and services that may be of interest to you. 

(e) Message to us or other users: We will use the message you sent us to help us respond to any questions, concerns or concerns you may have and provide you with https://homylink.co.uk/ The service and ensure that you are able to interact with us Users can set service features and your preferences through the "My Preferences" feature on your profile page. 

(f) Your preferences: We will use the preferences you can set through the [Insert Method Settings Preferences] setting to provide notifications, messages, display platforms and other selection platforms you can make to you. 

(g) Information about the products you are viewing: We use this information to send you reminders and further information about these products. We will also use this information to identify similar products and services that may be of interest to you. 

(h) Information about how you use and connect to online services: We use this information to show you the platform on your device. We will also use this information to identify similar topics, products and services that may be of interest to you. 

(i) Information about your location: We may use approximate locations to ensure that the content on the platform is relevant to the city, state, or country in which you use the device. We will not collect or track your exact location without your consent. 

(j) Information about where to buy: We use this information to display the type of purchase in progress in a particular area on the searchable map and allow users to contact other users based on your preferences to understand their purchases using your profile The "My Preferences" feature on the page is set. 

(k) Information provided by other users: We will use any personal data contained in messages sent to us by other users to respond to any questions, concerns or concerns they may have, or to provide you with https://homylink.co.uk/ services, and make sure that you can interact with our users based on service features and your preferences, which you can set by [insert method to set the insertion method for such preferences]. If you indicate that you would like to receive our newsletter, we will contact you using your personal data contained in a form submitted by another user. 

(l) Information about fraudulent activity associated with your account: We will use fraudulent activity information related to your account to prevent fraud or crime.(m) All personal data aggregated: We will use all personal data we collect: 

(i) monitoring and improving the platform and our procedures and processes; 

(ii) helping us develop new products and services. 

3.2 We may anonymity and aggregate any information we collect (so it does not identify you). We may use anonymous information to test our IT systems, research, data analysis, improve the platform, develop new products and features, or display information purchased through our platform, such as the most popular purchases or approximate purchase locations. . 

3.3. We process your personal data 

(i) with your consent, 

(ii) when we need to do so to fulfill your contract (for example, a sales contract), 

(iii) we are required to perform this operation in accordance with the law (for example, It is necessary to keep it with potential litigation), and/or 

(iv) do so in our legitimate interests and when your data protection rights do not cover these benefits. For example, we have a legitimate interest in providing and providing HomyLink products and services, preventing fraud and direct marketing.

4.1 We may share your personal information with: 

(a) Our users: As part of our service offering, we and you can share your information with other users so that you can interact with our users as the service allows and you can use 'my' Preferences 'features on your profile page. 

(b) Companies that belong to the same group of companies: our subsidiaries (that is, any organization we own or control) or our ultimate holding company (that is, any organization that owns or controls us) and any subsidiaries it owns. These companies will only use your personal data in the same manner as this privacy policy. 

(c) Service Providers, Partners and Consultants: Serve us, cooperate with us to carry out certain business activities, provide us with advice or third parties who work in other areas of our business. For example, we use a third-party shipping service to send any product you purchase to your mailing address. We may also pass on your personal data to our marketing and other business partners and other carefully selected third parties who may wish to provide you with other goods or services that we or they think may be of interest to you. These third parties may only use your personal data in accordance with our instructions or your marketing preferences (if applicable) and must ensure that your information is secure. 

(d) Purchasers of our business: As part of the sale, personal data may be disclosed or transferred to the buyer or potential buyer of our business or any of our assets. 

(e) Law enforcement, regulatory agencies and other parties for legal reasons: We have a legal obligation to disclose your personal data or we need to disclose your personal data to protect our rights, property or security or rights of third parties, the property of others Or security, discovering and investigating illegal activities and violating any agreement we have with you. 

4.2 We will not disclose personal data to any of the above, except as permitted by law and/or with your consent, except as provided above. We may provide aggregated statistics and analysis of platform users to third parties, but we will ensure that no one is identified from this information until it is disclosed.

5.1 Email Marketing - If you agree [at the time of registration/sales], we may contact you from time to time by email to provide information about similar products and services that we think may be of interest to you. Thereafter, if you do not want us to send you email marketing, please use the contact details provided in section 13 below. You can also unsubscribe from our marketing emails by clicking the unsubscribe link in the email we sent you. 

5.2 Email Notification on behalf of the User - We may send you a notice about your purchase through our platform that you may wish to contact. If you want to talk to a user, you can do so by signing up for "Services." If you do not wish us to send you these notices, please let us know using the contact details provided in section 13 below. 

5.3 Email Notifications about Your Orders or Changes to Our Services - We may send you email notifications about your order or changes in the way we provide services to you. 

5.4 Advertising on this and other social media sites - We or our advertising partners may display ads on our platform or other platforms. To this end, we or our advertising partners may collect information about how you use the Platform, or other types of web pages, content and advertisements that you or other devices connected to the Platform use, interact with, access or view. The information collected may also include the IP address of the device you are connecting to the platform or the email address you provide to us or our platform. We or our advertising partners use the information we collect to ensure that the ads you see on the platform or other platforms or apps (our partners have ad space) are more relevant to you. 

5.5 The technology used by our advertising partners identifies the device or email address you are using. Cookies and similar technologies are commonly used to provide this type of advertising. You can learn more about cookies and how to manage their use by reading our Cookie Policy.

6.1 International Transfer of Your Personal Data: Personal data we collect may be transferred and stored in countries outside your jurisdiction, especially those outside the EU. Some of these jurisdictions provide varying degrees of protection for personal data and, in some cases, may be less protective than the jurisdiction in which you reside. We ensure that your personal data is handled securely and in accordance with this Privacy Policy. 

6.2 We have developed standard contract terms approved by the European Commission or rely on alternative transfer mechanisms to protect these data. We may provide you with a copy of these terms for your review in accordance with the contact details provided in clause 13 below.

7.1 You may have various rights to use your personal data with us:Marketing: As described in Section 5 above, you can choose not to receive emails from us using the contact information provided in section 13 below or by clicking the unsubscribe link in the email we sent you.Cookies: Please refer to our Cookie Policy for more information about your rights to use cookies.Access, Correct, Transplant, Block, Complete, Delete and Update: You have the right to access, correct, block, port, complete, delete and update your personal data and limit its use. You also have the right to ask for more information about processing your personal data.Subject: In some cases, you also have the right to object to our processing of your personal data. 

7.2 You may use the details provided in Section 13 below to contact us at any time to exercise the above rights. All requests will be processed as early as possible and any delays will be kept to a minimum. 

7.3 There are exceptions to these rights; for example, if access may reveal personal data about others, or if we are unable to disclose such information through law, we may deny access. 

7.4 We hope that we can meet your questions about how data is processed. However, if you have unresolved issues, you also have the right to complain to the competent data protection agency. 

7.5 When we ask you to provide us with your personal data, we will specify whether we must provide the data we request so that we can provide you with the products and services, or whether any information we request is optional.

We will retain your information, whether or not your account is valid, as long as we believe it is necessary to perform our business purposes or to comply with applicable laws, audit requirements, regulatory requirements or orders of the competent court.

The 9.1 Platform may from time to time include links to our partner networks, advertisers, partner merchants, news publications, retailers and third party platforms of affiliates. If you are concerned about the links to any of these platforms, please note that these platforms have their own privacy policies and we do not accept any responsibility or liability for their policies. Please check each policy before submitting any information to these platforms.

We may update this Privacy Policy from time to time, and when we do so, we will update the “Last Modified Date” at the top of this Privacy Policy. Checking this page regularly ensures that you always know what information we collect, how we use it, and under what circumstances (if any) we will share it with others.

If we need to provide you with information about certain matters, whether for legal or business-related purposes, we will choose the method we believe is most appropriate to contact you. We usually do this by email or by posting a notification on the platform. The fact that we may send you a notice does not prevent you from opt out of certain types of contacts described in this Privacy Policy.

A cookie (or similar technology) is a text file that contains a small amount of information that is downloaded to your browsing device (such as a computer or smartphone) when you visit the platform. Cookies can be identified by their platform or other platforms that use the same cookie. This helps the platform know if they have been visited before browsing the device.

Cookies can do many different things, such as helping us understand how the platform is used, allowing you to effectively navigate between pages, remember your preferences, and improve your browsing experience. Cookies can also help ensure that the information and ads you view online are more relevant to you and your interests.

The length of time a cookie stays on your browsing device depends on whether it is a "persistent" or "session" cookie. The session cookie will only stay on your device until you stop browsing. Once the browsing is complete, the persistent cookies will remain on your browsing device until they expire or are deleted.

"First Party Cookies" are cookies that belong to us and we place on your device. "Third Party Cookies" are cookies placed by your other party on your browsing device when you visit our platform. You should check the websites of third parties for more information on how they use cookies.

Information about the cookies we use may be updated from time to time, so please check back periodically for any changes. The last modified date of this document is displayed at the top of this page.